If you are not satisfied with any of the products you have purchased, you have a period of 15 working days to return the product starting the moment you receive your order.

First of all, you must contact us through this Form, including your order number, reference of the item you want to return, email, telephone, personal data and the reason why you wish to return the product. We will send you an email letting you know the instructions to process the return.


Products must be returned in their original box/packaging to avoid transport damage and with no use. Once we receive the product and verify that everything is correct, we will proceed to reimburse you the price of product, but not the original shipping costs.


Buyer will take care of return shipping costs, unless the product is defective or the return is due to an error on our side.